Perry Point VA Medical Center

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About Perry Point VA Medical Center

Address

VA Medical Center
Perry Point, MD 21902

Website

https://www.va.gov/direct…

Phone

(410) 642-2411

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Q&A

I understand from a patient that the dementia ward may be closing soon. I have a dear friend there and would like any information you can forward to me. - John P.

Perry Point VA Medical Center

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Reviews for Perry Point VA Medical Center

Sylka Joan Quiñones — My husband will move to Harford County in Maryland this year and if he choose to continue with his disability treatments in this place for veterans like him, probably he will be treated really bad. I believe he will need to go to Delaware or Baltimore instead of this one closer to us. Based on most ... Read moreof the reviews, this place is a mess and terrible and there's no way to receive that kind of services. As an Air Force pilot veteran, he deserves better than this. There's no way to get there... cause I feel scare about him and about this apparently crazy services. Read less

Reviewed on Google on April 21, 2021, 9:57 a.m.

Josephine Shepard — I have had the most sad and disappointing appointment today with a Primary care provider. I made a change from Baltimore Va to Perry point Va because PP would be closer to me. I am new to the state of Maryland so I am still in the learning phase. Anyway today was horrible, Got the phone call in the ... Read moremorning from the new Provider and Boom attack mood like it was my fault that she was having a bad day or that she works there. She keep on repeating how can I help you, How can I help you. Didn't identified herself! didn't ask me how I'm I doing. She was just straight rude, with no compassion or a clue that the person on the other side of the phone is a veteran seeking care. This right here is very disappointing. I have reach out to the VA Patient Advocacy. Read less

Reviewed on Google on March 15, 2021, 9:09 a.m.

courtney collins — UPDATE: as of today's date, March 7th, 2021 despite being told in the response to my review below, there is been absolutely no effort made on the VA's part to address my concerns. It has been three weeks and I have not heard anything from anyone.

Primary Care doctors seem out of touch with... Read more younger veterans, especially females. Misinformation placed in files, lack of listening, tests reccomended that put veterans health at risk. I had two procedures done where it was reccomended that any form of a stress test was not to be done for minimum of a year, as it could cause health issues up to and including death. Primary care doctor still moved forward scheduling it, even after being told this information. Thankfully, the pulimary doctor knew better and canceled the appointment. After countless complaints and requests to change primary, their fix to the problem was to assign a veteran with a history of MST with a male doctor, even after it was voiced that it would not be in the best interest of the patient. Dental is not any better. Wait times are months on end, they forget to call you back to schedule appointments/address concerns, refuse to use the benefit of community care with the reasoning they do not have the funds. When I expressed concerns about pain, misshapped teeth/short teeth (VA responsibile with the reason shaving down teeth helps with grinding teeth), I am now left with dificultly eating with the advice from the dentist of, and I quote, "just drink some protein shakes" as a solution to someone who is 5'6 and 103 lbs due to difficulty in chewing from lack of teeth being able to connect/in pain. Mental health department is a complete joke, from therapists making you feel even worse from when you come in, to med management belittling you and forcing medication that is voiced to have not worked in the past, but they know best, or at least have an attitude like they do. Tried multiple times reaching out to the patient advocate with no return phone call. Entire place needs to be cleaned house and staffed with people who are compassionate, understanding, or at the very least competent in their positions. The only people who seem to show they care are the receptionist staff and the Vets who direct phone calls. Even at the risk of potential retaliation in giving an honest review, I feel I would be doing a disservice in risking anyone else going through what I have, if not worse. Read less

Reviewed on Google on March 7, 2021, 7:33 a.m.

Patrick McGee — They are off to a poor start.
Yesterday I called radiology to make an appointment. A person in radiology (E.), asked me to hold. However instead of putting me on hold, he put the phone on the desk for approximately 11 mins. and I listened to him type and have small talk with others. He refused to answer... Read more a simlpe question, which could have been accomplished in 1-2 sentences. As veterans we feel very fortunate to have this care, we never expect perfection, we understand the limited resources. That being said, when you feel that the person on the other end of the phone is intentionally trying to be difficult it is a depressing and anxiety producing experience.
UPDATE
10 emails, dozens of phone calls, STILL NO APPOINTMENT. Read less

Reviewed on Google on Feb. 19, 2021, 9:43 a.m.

Christopher Hall — Tried to get some labs done and they never got in contact for me to schedule them. I have tried several times. Doctor consultation was never logged in my patient portal. During COVID, so take it for what it is but the customer service/follow-through is awful. Look for other options if you can or you... Read more need to keep calling them. Tried them out but now I am looking elsewhere.

--Thanks for the response but luckily, I have other options. I feel sorry for those that don't and wish you all the best of luck! Hopefully your experience is better than mine! Read less

Reviewed on Google on Jan. 5, 2021, 6:34 a.m.