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Perry Point VA Medical Center

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Perry Point VA Medical Center

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About Perry Point VA Medical Center

Address

VA Medical Center
Perry Point, MD 21902

Website

https://www.va.gov/direct…

Phone

(410) 642-2411

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Q&A

I understand from a patient that the dementia ward may be closing soon. I have a dear friend there and would like any information you can forward to me. - John P.

Perry Point VA Medical Center

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Reviews for Perry Point VA Medical Center

Sylka Joan Quiñones — My husband will move to Harford County in Maryland this year and if he choose to continue with his disability treatments in this place for veterans like him, probably he will be treated really bad. I believe he will need to go to Delaware or Baltimore instead of this one closer to us. Based on most ... Read moreof the reviews, this place is a mess and terrible and there's no way to receive that kind of services. As an Air Force pilot veteran, he deserves better than this. There's no way to get there... cause I feel scare about him and about this apparently crazy services. Read less

Reviewed on Google on April 21, 2021, 9:57 a.m.

Stacie Marcinkevich — Most people that work in the offices in building 364 don't wear masks and there are outbreaks all the time so be careful. Very unprofessional especially since it's a hospital with veteran patients. I highly do not recommend & will not be coming back again because of how unsafe I felt being... Read more there. P.S their service is also terrible too. Read less

Reviewed on Google on April 15, 2021, 6:38 a.m.

Josephine Shepard — I have had the most sad and disappointing appointment today with a Primary care provider. I made a change from Baltimore Va to Perry point Va because PP would be closer to me. I am new to the state of Maryland so I am still in the learning phase. Anyway today was horrible, Got the phone call in the ... Read moremorning from the new Provider and Boom attack mood like it was my fault that she was having a bad day or that she works there. She keep on repeating how can I help you, How can I help you. Didn't identified herself! didn't ask me how I'm I doing. She was just straight rude, with no compassion or a clue that the person on the other side of the phone is a veteran seeking care. This right here is very disappointing. I have reach out to the VA Patient Advocacy. Read less

Reviewed on Google on March 15, 2021, 9:09 a.m.

Patrick McGee — They are off to a poor start.
Yesterday I called radiology to make an appointment. A person in radiology (E.), asked me to hold. However instead of putting me on hold, he put the phone on the desk for approximately 11 mins. and I listened to him type and have small talk with others. He refused to answer... Read more a simlpe question, which could have been accomplished in 1-2 sentences. As veterans we feel very fortunate to have this care, we never expect perfection, we understand the limited resources. That being said, when you feel that the person on the other end of the phone is intentionally trying to be difficult it is a depressing and anxiety producing experience.
UPDATE
10 emails, dozens of phone calls, STILL NO APPOINTMENT. Read less

Reviewed on Google on Feb. 19, 2021, 9:43 a.m.

Christopher Hall — Tried to get some labs done and they never got in contact for me to schedule them. I have tried several times. Doctor consultation was never logged in my patient portal. During COVID, so take it for what it is but the customer service/follow-through is awful. Look for other options if you can or you... Read more need to keep calling them. Tried them out but now I am looking elsewhere.

--Thanks for the response but luckily, I have other options. I feel sorry for those that don't and wish you all the best of luck! Hopefully your experience is better than mine! Read less

Reviewed on Google on Jan. 5, 2021, 6:34 a.m.

People cared for by Perry Point VA Medical Center

Michael Ringgold

Aberdeen, MD, USA

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