MacNeal Hospital

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About MacNeal Hospital

Address

3249 S Oak Park Ave
Berwyn, IL 60402

Website

https://macnealhospital.o…

Phone

(708) 783-9100

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Reviews for MacNeal Hospital

Justo Diaz — Had a couple of medical visits at this hospital without improving my condition. On the last visit I was consulted for about 5 minutes only to be referred to a specialist. Overall it feels like you get billed for seeing doctors who do the absolute minimum and don't really help your medical condition. I filed a formal complaint but since they are now owned by Loyola you have to jump phone calls between Loyola Billing and Loyola Patient Relations. Loyola will refer you back to MacNeal supervisor Ashley who doesn't answer nor return phone calls. Their customer support strategy here is similar to that of fraudulent insurance companies where they will wait you out for over 3 weeks. You can call them back but they will tell you they can't do much and will refer you to another department or they will tell you to wait longer. This is not a hospital I will be recommending.

Reviewed on Google on Feb. 22, 2020, 9:21 a.m.

Mariely Munoz — Possibly the WORST hospital visit I’ve had to expose my grandma to. Doctors and registration staff lacked compassion. My family and I felt lost and in need of some guidance in terms of how to help my grandma, but Dr. Han in the ER was as empathetic as a stone, making us feel like we were wasting his time. The lady who came to register my grandma asking if she had insurance or an ID, refused to give us her name after we asked. She was extremely rude and had no business talking to people who are stressed and worried about their loved ones. No wonder MacNeal is as badly rated as it is...

Reviewed on Google on Feb. 7, 2020, 1:44 p.m.

Linda jordan — THIS IS ONE HOSPITAL I HOPE I DON'T EVER NEED TO COME TO. WHEN I ENTERED THE ER. I WAS IN EXCRUCIATING PAIN IT WAS SO BAD I COULD BARELY MOVE. AFTER HAVING TWO TEST DONE THAT DIDN'T SHOW ANYTHING. STILL BEING IN THIS CONDITION I WAS THAT I COULD GO HOME. DR. INSISTED THAT I GET UP AND TRY. IT SEEM TO HAVE UPSET THE NURSE BECAUSE I COULDN'T DO T SHE JUST SHOVED THE WALKER TO THE SIDE AND WALKED OUT. DIDN'T MAKE SURE IF I WAS OK OR NOTHING. I TOLD THE DR. I COULDN'T GO HOME LIKE THIS. GOD KNOWS IF I COULD HAVE GOTTEN OFF OF THAT BED I WOULD HAVE WENT STRAIGHT TO ANOTHER HOSPITAL. BECAUSE THAT TYPE OF TREATMENT WASN'T CALL FOR. SO DOC DECIDED SHE WOULD ADMIT ME. WOW I DON'T KNOW WHERE TO START. WHEN I TELL YOU THERE WAS SO MUCH MIX COMMUNICATION. SOME DOCTORS TELLING ONE THING AND OTHERS TELLING ME ANOTHER. ONE STILL TRYING TO SEND ME HOME WHEN HE SEEN THE AGONY I WAS IN. HOW ONE PERSON TELL YOU WELL IS WHATS GOING ON WITH YOU AND THEN YOU HEAR I REALLY DON'T THINK THIS THE PROBLEM OR I'M YOU GOING TO HAVE THIS DONE HERE AND HERE COME SOMEBODY RIGHT BEHIND THEM NO WE DON'T DO THAT HERE. WHAT THE HELL!!!!. I FEEL TERRIBLE GETTING ALL THE DRUGS PUT IN MY BODY FOR FIVES DAYS AND SENT HOME ALMOST IN THE SAME CONDITION. THIS WAS A BAD EXPERIENCE. THE DOCTORS REALLY NEED TO COMMUNICATE WITH EACH OTHER MORE. I HAD THREE WONDERFUL NURSES AND ONE DOCTOR WHO SEEM TO BE CONCERN AND MADE SURE I GOT OTHER TESTS DONE.( BUT) I HOPE NOT TO ENTER THIS PLACE EVER AGAIN.

Reviewed on Google on Feb. 6, 2020, 7:22 p.m.

Thomas Ramirez — Do not recommend this hospital to anyone.
They will misdiagnose you.
They will give you incorrect medicine because they misdiagnosed you.
They lack conpassion; it's only a paycheck to them.
These people do NOT care about your life.
Loyola has taken over, hopefully they improve it, but I haven't noticed a difference yet.
Stay far away if you value your life.
YOU'VE BEEN WARNED.
They are the worst.

Reviewed on Google on Feb. 2, 2020, 10:41 p.m.

Roger Snow — When it comes to customer service, friendly and doing their jobs, the doctors and nurses-
This hospital receive 5 stars!

When it comes to sending all the bill(s) -->(ONTIME)

Reviewed on Google on Jan. 12, 2020, 5:56 p.m.