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Frequently asked questions

Answers to common questions about purchasing urns online.
What are the advantages of purchasing an urn online?
There are two main advantages to buying an urn online: price and selection. As with many other items, the combination of greater competition and lower overhead means that the urns you find online will generally be more affordable than similar urns found in funeral homes. You can easily save a few hundred dollars on a nice urn. You'll also find a much wider selection of urns, include eco-friendly urns, brass urns, wooden urns, keepsake urns and more. Shopping online can be a great way to find an urn that matches your loved one's personality, or that matches your decor if you plan to put it on display.
Will my funeral home or cemetery allow me to use an urn that I purchased on Ever Loved?
Yes! The Federal Trade Commission (FTC) requires that funeral homes allow you to use an urn that you've purchased online or elsewhere, and they may not charge you a fee for doing so. If you plan to inter your loved ones ashes in a cremation plot, you should check that the urn meets the size (and any other requirements) for the plot. So long as it does, you may use any urn you wish.
What size urn should I purchase?
The most common type of urn is an individual urn, which is meant to hold the ashes of one person. If you plan to keep all of a person's ashes in a single urn, you should make sure that the urn has at least one cubic inch for each pound that your loved one weighed. Most standard individual urns are between 175 and 300 cubic inches. However, if you're only looking for an urn to keep some of your loved one's ashes, you may be able to purchase a smaller keepsake urn. Similarly, if you'd like an urn that can hold the ashes of more than one person, consider a larger companion urn.
How quickly will I receive an urn that I order on Ever Loved?
Many urns can be shipped overnight, but shipping will depend on the item and retailer. Each urn that you see on Ever Loved will show you your shipping options.
Are there any risks in purchasing an urn online?
Purchasing an urn online is just like purchasing any other product. Our sellers also know that you're going through a hard time, so most will go the extra mile to ensure that you are satisfied with your purchase.