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Rachelle Oliver-Ray
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HOLY SAVIOR HOSPICE ATTENDED TO MOTHER. THE STAFF WAS QUITE PERSONABLE AND EXPERT IN THEEIR CARE; IN SPITE OF COVID-19 RESTRICTIONS.
Reviewed
on Aug. 25, 2020, 10:37 p.m.
Kathy Witt
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Holy Savior Hospice is a great place to work. Having worked for 9 years with another hospice organization, everyday you learn something new, you meet a new patient, these are the exciting things that come with a business that puts their focus on Patient care and customer service. Hospice organizations are fast pace, some employees cannot keep up with that pace. Your function within the organization is to keep up, chart correctly, show up on time, do what you are supposed to do, report your daily activity, because they are incredible critical. When one person does not do their job, everyone else has to pick up your slack. Hospice patients have Medicare to deal with, and that in itself is troublesome, so our staff is here to help walk them through the processes. If you fail complete your job, or show up for your job, you honestly could cost someone to lose their benefits or lives. I have to say, having worked in other industries, work is work, and if you fail to provide service in a timely manner or when you promise it to be completed, you need to move on to something that is more to your slower pace of life. If you are no longer at Holy Savior Hospice, then you were the problem, not part of the solution.
Reviewed on Google
on Sept. 25, 2019, 10:18 a.m.
Jason & Erica JET
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I met with Margaret from Holy Savior last Wednesday and I thought having my mom go on Palliative care was the perfect bridge before we needed to go into the Hospice program. I should of known when she asked me to sign the Hospice agreement (just to keep on file for when I was ready) they really wanted me to sign her up for Hospice. Margaret told me a nurse would be out that day to evaluate my mom. But instead of coming to the skilled nursing facility that I met Margaret at, the nurse was told to go to our house. When the nurse called she apologized but said she would have to wait until tomorrow to come see us at the right location.
April the nurse met me promptly at 10 am the next day. Super sweet. Answered all my questions. Again, I thought I was on the right path.
Friday morning my mom was in pain and anxious. I asked for pain and anxiety meds from the nursing home nurse. They should of been on order from the doctor at the skilled nursing. For some reason Holy Savior called and said we can't give her pain and anxiety. I said they are already on order so what's the problem? They said you need her on hospice. I was like no, Palliative is how I want to go now. Then 45 mins later a girl name Tiffany text me "reaching out to discuss admit to hospice". Seriously people how many times are you going to push Hospice with your company????? I replied I wanted Palliative.
I basically camp out in my mom's room. I never saw anyone until 8 pm Saturday night. Sorry can't remember her name. She too was super sweet. I told her I wasn't happy and moving my mom's care to another company. She asked if the other company reached out to me? Seriously people??? No, I said it was a referral from Baylor hospital.
End of story. I was with them for just a few days and felt like they were pushing hospice. I'm totally for hospice. Matter of a fact that's what I ended up signing her up for. I still feel like a good Palliative company was a good bridge to get us there. But Holy Savior was not working to help my mom. I know this is a business, but don't make it feel like a car dealership with you're working with people who are slowly dying.
Reviewed on Google
on Sept. 3, 2019, 1:29 p.m.
Anna Moore
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My dear mother had been very ill & was being released into hospice care, and we had no idea what to do or what hospice care company to go with...I have a nurse friend that has a friend that is in the “hospice business” that she really thought highly of, so she sent me his contact info and I contacted him on a Friday afternoon, June 14, 2019.
My dad and I had no idea what we needed to do, what the process was, and so on.
This person that was highly recommended to us, was Mr. David Goodman. David agreed to meet with us right away, within the hour, and explained the whole process to us. David was so kind and informative and patient and professional in helping answer all our questions and my dad and I had many! David explained the process/transition to hospice. When David meet my mom, she was so very comforted by his kindness & genuine care of her. David arranged for the hospital bed & all we would need to be delivered & set up so we could bring our beautiful mother home.
My beautiful mother passed away June 29, 2019💔...our main nurse, Lisa was with us. David called us as soon as he heard & he was so precious & comforting to my Dad & I...That was pure, genuine kindness of David & Nurse Lisa.
The care/nursing staff was amazing also! They were gentle and caring and my mother was very accepting of each of them.
I have had other family that had hospice care & I’ve always believed it takes a “Special” person to be in the Hospice profession. David Goodman is one of those “Special” people.
I will be recommending, David Goodman of Holy Savior Hospice to everyone from now on...
Thank You David & all the wonderful staff & care givers for allowing my beautiful mother to have her grace & dignity until her last breathe xoxo
Most sincerely,
Anna Moore
Mr. Roy Max Moore Jr. &
Roy Max Moore III
Reviewed on Google
on July 18, 2019, 10:48 p.m.
Gwen Cantu
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I’m so impressed by the constant communication throughout the day regarding patients and their care! The entire staff works together to make sure the care plans for each patient is carried out and that the physical, mental and emotional needs of each person is being met. We start our day in prayer and we lift each other up and support each other throughout each day.
Reviewed on Google
on July 1, 2019, 2:19 p.m.
Bridget Smith
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I love working for Holy Savior Hospice. I've been here going on 3 years and I have been a Certified Nurses Assistant for over 28 years, and this still remains the best job in my career. The reason I've stayed is because I feel the company cares for their employees as much as they care for their patients and their families. I feel the company's core values are: 1) Honor, 2) Loyalty, 3) Character, 4) Trust, and 5)Integrity - always at all cost doing the right things! Our patients are our most important part of our company, without them we are just another company. We are much more then that though, we care and love your family members like we love and care for our own.
Reviewed on Google
on Nov. 8, 2018, 6:39 p.m.
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