Avera at Home

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About Avera at Home

Address

4509 Prince of Peace Place
Sioux Falls, SD 57103

Website

https://www.avera.org/loc…

Phone

(605) 322-7705

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Reviews for Avera at Home

Julie Taylor — Only giving 1 star because I have to. Customer service rating is a zero.

Reviewed on Google on March 28, 2022, 9:30 a.m.

Garrett Brandt — Incompetent doesn't begin to describe the staff here. Hint: if they review terribly on Google reviews, there's a reason! Please, take your business elsewhere and save yourself the multiple headaches.

Reviewed on Google on Dec. 28, 2021, 5:51 p.m.

Barb Kloster — This is my second horrible experience with this business....2 years between sales/rentals so obviously not acting to improve customer experience. First time was a Clasp which quit working after a month. They claimed it was NOT under warranty and wouldn't file with insurance..had to pay cash ... Read moreto get replacement cord. Replacement failed within a month, but kept hounding me with calls to purchase hosing and face masks. When my daughter went in to try to resolve issue, she was first told that there was no supervisor available when staff could not help. She could see the supervisor who claimed they had no record of my payment until she showed them my receipt and then they "magically" found my payment in another set of books. Now...broke my hip. After surgery and rehab I was sent home with a rental wheelchair. I tried calling (leaving messages) daily for a week with no call back. Today, just kept dialing in for an hour until someone responded. When I indicated what I needed, a huge audible sigh was heard and no attempt to be accommodating on time of appointment...meanwhile rent is stacking up! RUN to any other option you can find!!!!! Read less

Reviewed on Google on Dec. 20, 2021, 3:57 p.m.

Jason Karimi — Friendly clean brightly lit. Ignore grumpy old people reviews.

Reviewed on Google on Dec. 2, 2021, 9:09 p.m.

Fahjah Fajitas — These guys are just the best and the worst. The majority of staff that works with the public are great, but management and specifically upper management must run this place in circles because they don't seem properly staffed, can not get to the phone in time to answer it, slow to fix issues that... Read more the front line can't fix for them. I am betting its ran by some big wings relative. Just sad when everyone else works so hard they dont have management support. 1.9 rating, embarrassed Read less

Reviewed on Google on May 11, 2021, 2:50 p.m.