Hospice & Community Care

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About Hospice & Community Care

Address

685 Good Drive Po Box 685
Lancaster, PA 17604

Website

https://www.hospiceandcom…

Phone

(717) 295-3900

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Reviews for Hospice & Community Care

Michael Link — Caring staff who understand the importance of end of life care and who consistently go above and beyond to serve the community.

Reviewed on Google on May 2, 2022, 7:23 a.m.

y carrero — Because of this people now I have to deal with trauma. My dad wanted to pass away at home with our family. He needed oxygen and morphine. It was around 4:20 pm when the ambulance arrived at the house with my dad, a nurse sent by them was there and didn't have any morphine. My dad was in pain and... Read more he had to suffer for half an hour until someone delivered the morphine. THEN, she just filled up some syringes and gave me a few instructions and left. I followed the instructions and kept calling them to ask for more. I called them early in the morning to come and help me and the nurse arrived like an hour later, gave me instructions and explained the signs of when he's at the end of life. She also said to call them as soon as I notice so they can send a nurse to help and stay with us during that process. We were promised that we weren't going to be alone since the process and directions were different from the ones they gave us at the beginning. An hour or two later I noticed the signs and called them desperately, begging for them to come and help. They said there was no one that I would have to wait. No instructions or nothing. I kept on calling every 15 minutes begging for help and directions and the receptionist said they'll send someone. An hour later my dad passed in pain, no nurse was there to help. I kept on following the instructions from the beginning because I didn't have any for the last stage of life. I TRIED MY BEST to do everything I could to help him. He passed and 20 minutes later a freakin nurse knocks on our door. She made sure he passed but I already had the time of death and checked his heart and pulse. My dad died in pain because of their LACK OF CARE AND RESPONSIBILITY.
NEGLIGENCE. DON'T HIRE THIS PEOPLE, YOU'LL REGRET IT. THEY ARE THE WORST. I'm now going to therapy to deal with this horrible traumatic situation. I don't wish this on nobody. If you love your family don't let them pass in pain, that's what it'll happen if you hire them. The nurses weren't that knowledgeable either but tried to help. They were also appalled by management, at the way they were dealing with it. It was bad. Read less

Reviewed on Google on Feb. 5, 2022, 7:29 a.m.

Joseph — Very friendly staff, kind and compassionate. Very knowledgeable about care.

Reviewed on Google on Oct. 13, 2021, 7:35 a.m.

Megan Shearer — I wish I would have read the reviews prior to have my experience. My review is coming from a horrible experience for my mother was placed on hospice. The care (what care? No one showed up) they are disorganized, rude, and lazy. I have been told on multiple occasions “well you’re a nurse” I am but in... Read more this case I’m a daughter who is more stressed that I was prior to having the company come in. They have don’t nothing but make my mother be more upset, anxious, and in more pain than before they came. I decided to go with another company and of course was told this company is refusing to come sign transfer paper and they will get to it the next day. So much for what hospice is supposed to be about. This saddens me I regret bringing them in I feel terrible for putting my mom through more stress! Please do research before considering them. Read less

Reviewed on Google on March 4, 2021, 2:41 p.m.

Allison Bucher — Hospice & Community Care is an amazing organization. Both of my grandparents were cared for by the organization at their senior living facility, as well as at the Inpatient Center. All of the team members - nurses, social workers, aides, physicians, etc. - were so kind and compassionate and made... Read more my grandparents comfortable. They put my entire family at ease. Thank you for all that you do! Read less

Reviewed on Google on July 29, 2020, 9:12 a.m.