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Compassionate Care Hospice

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Compassionate Care Hospice

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About Compassionate Care Hospice

Address

600 Highland Drive, Suite 624
Westampton, NJ 08060

Website

https://cchnet.net/

Phone

(609) 267-1178

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Reviews for Compassionate Care Hospice

Liz Meck — First you have a meeting to find out the patients needs then they throw that in the trash and attempt to force their own agenda on the patient.
They call to say they are coming out for a visit and when I told them there was no need for a visit we were doing fine they explained that Medicare regulations... Read more require them to come out ( so that they can bill Medicare).it didn’t matter that we didn’t need them they just wanted to bill Medicare.
When I declined a visit they sent a stranger to the house and when he was declined entry (COVID) he got angry and scared my mother.
They are pleasant on the phone when they are selling u something,but decline that something and they get angry and tell u what u need! Read less

Reviewed on Google on Feb. 14, 2021, 7:41 a.m.

Dan Balko — We are currently using this company for in- home hospice car for my elderly mom. The "Community Liaison" aka sales person gave me information that did not jibe with the actual services provided! The management does not seem to be handling business well, and communication between employees... Read more and clients is not good!
We were told that calls for medical help, even if not during regular business hours, would be handled promptly. I called at 7:30 AM and left a message about moms condition and asking for advise. At 10:30 i called back only to be told they never recieved a message!!! A nurse contacted me shortly thereafter, but 3 hours had lapsed!!
We were told that supplies would be brought promptly as needed. On day 2 of business with this company, i called seeking supplies only to be told that orders are only taken every 2 weeks!! The did make the order and it arrived the next day, but this isn't what i was originally told!
We were also told that a home health aide would be provided for up to 2 hours per day to help with care, or to even just give me a break to run errands etc!. When the aide arrived she stated that she was there to bathe mom an would be out of here within an hour. Again, not "as advertised"!
They also said they could provide a "gerry chair" recliner, which i requested. I was told someone would first come to asess if the chair could be safely used here. About 4 days went by with no visit about the chair. Then at about 4pm on that 4th day, a truck arrives with the chair, at which time the very polite young man informed me it can't go on the second floor of the house!! And he said that someone had come and approved the chair! That NEVER HAPPENED!
My point is that while the care provided may be ok, the management of this company is poor. Very disorganized with poor communication within the organization and with clients. They sure were efficient signing is up tho... Read less

Reviewed on Google on Jan. 23, 2019, 4:46 p.m.

Salena Sampson — Worst place ever. We had to beg for nurse's to come a check on my sister that was fighting for her life, and they still didn't come out. My family and I had to play the role of being a nurse. We had to administer her medication, stay up 24 hours checking her breathing, giving her treatments,... Read more EVERYTHING we did by our selves. They didn't even send a care package , and when asked where it was we were told "oh working on it" she was home tbey should of had everything ready her care package came the day she died.. Weres the compassion? were was the care? Please if you read DO NOT GO TO THEM PLEASE ! Read less

Reviewed on Google on June 22, 2018, 7:44 a.m.

Donna Strohmeier — Compassionate xare has been such a blessing! Words cannot express our gratitude for all their staff, nurses, drs,office personnel.

Reviewed on Google on Jan. 25, 2018, 10:56 a.m.

Tiffany Whitehead

Reviewed on Google on Feb. 17, 2017, 3:48 a.m.

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