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Blue Bonnet Crematory
About Blue Bonnet Crematory
8714 Business Circle
Converse, TX 78109
Converse, TX 78109
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Reviews for Blue Bonnet Crematory
Franky Mcfly — Lost our dog of 12 years a few days ago and called to make an appointment. The lady we spoke with was extremely professional and very nice. She advised me to just come on in. Went by today with my 2 kids and the 2 ladies that worked there were super sweet and made the process very smooth. I am very ... Read morehappy we went to them to take care of our little Gary. Read less
Reviewed on Google on Dec. 9, 2022, 5:52 p.m.
Chris M — They were amazing they were extremely compassionate, with my baby one month old bearded dragon. I would recommend them to anyone. If I could give them 10 stars I would
Reviewed on Google on Aug. 30, 2022, 9 p.m.
monica galaviz — In the moment when I said good bye to my precious Lil Mama Panda, I was so devastated. My husband made the arrangements and Blue Bonnet handle it all. They are so thoughtful. When he went to bring her home everyone else was in a blue bag. We received her in a white box with a bow. The little things ... Read moreare the things that matter and mean the most. I am so AMAZED on how well they treated my baby girl. Read less
Reviewed on Google on July 16, 2022, 7:05 p.m.
Meagan Wiederstein — I called ahead of time to make sure it was okay to bring my sweet girl in for a private cremation. I drove her there after her euthanasia to ensure her cremation would be done in the same day. I really did not want my sweet girl going into the freezer and took extra steps to ensure that wouldn’t happen.... Read more I called the next day after dropping her off to check on her and see if I was able to come and pick her up. At that point, after they had assured me the day before that she would be cremated that day, they proceeded to tell me it had not been done. They lied to me about her paw print being done and told me two different stories within about 30 seconds. My sweet girl deserved better than that and I deserved better than that. They were dishonest with me and proceeded to tell me that she wouldn’t be done today either. She would have to wait until Monday… Which means she would be sitting there in the freezer all weekend long. I told them how disappointed I was with the woman I spoke with... who had arranged her same day cremation the day before. I told them had they been honest with me that they couldn’t get her done I would have taken her somewhere else. At that point, I called another crematory place who truly felt what I was going through. They dropped everything and went and picked up my sweet girl and cremated her the same day. I will never recommend Bluebonnet crematorium ever again. I am so disappointed in their customer service and their lack of compassion for animals and for their pet parents. It truly ruined my day. That was my final wish for her and even though I was assured they would do exactly what they said, they fell short and then tried to make excuses. She had no compassion for what me and my family had been through and no respect for our final wishes for our sweet Carlie. Knowing my concerns and final wishes, they should have let me know the progress and if they were any issues and they didn’t. Absolutely sickening. Read less
Reviewed on Google on March 4, 2022, 7:16 p.m.
Beba P — Losing my little boy, Venice (13 yrs old), was definitely a loss that hit hard and no one could have prepared me for such pain. When there wasn't clear communication from the vets office about the cremation process or time that it would take, I ended up calling Bluebonnet Pet Crematory myself as... Read more I thought I would have my baby with me for my birthday (2/9). Sissy was amazing, her compassion and sincere concern about the miscommunication really helped ease my heartache. He was my first dog and so it was the first time going through this. Sissy reassured me that she would do what she can to make sure I had my little boy with me for my bday. Sissy called me Friday (2/8), he was ready to come home :) I cried sad and happy tears because Bluebonnet Pet Crematory really went out of their way! I made a paw print with a kit I ordered on Amazon, it was depressing when the mold didn't take and he had already passed, it was too late to make another. I couldn't believe it when I opened an additional small box aside from the beautiful urn and saw that they included his paw print and pieces of his coat, it was such an amazing moment! "Thank you" just feels like those words don't measure up to what they were able to do for my fur baby and I. *hugs* Read less
Reviewed on Google on Feb. 10, 2019, 12:56 p.m.