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Valley View Memorial Gardens

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Valley View Memorial Gardens

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About Valley View Memorial Gardens

Address

14644 72 Ave
Surrey, BC V3S 2E7

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Website

https://www.arbormemor…

Phone

(604) 596-7196

Overview from the cemetery

Valley View Memorial Gardens, nestled in the heart of Surrey, British Columbia, is an expansive cemetery specializing in respectful, personalized funeral, cremation, and cemetery services. Surrounded by lush greenery and breathtaking landscapes, the memorial garden offers a tranquil, serene sanctuary where visitors can pay their respects and memorialize their loved ones. Their services encompass pre-planning and arrangements to meet individuals' unique needs, each carried out with compassion and expertise. The caring and professional team at Valley View Memorial Gardens lends their support to families during their time of loss, fostering an environment of comfort and healing. In addition, they conduct a year-round roster of events to serve the Surrey community.

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Price list for Valley View Memorial Gardens

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Estimated prices for a Burial Plot for an Adult

For some items and services, we may be missing business-specific data. In those cases, we use average costs (marked with a blue dot) to help you get a sense of potential total prices. Contact the business to get actual pricing information.

Single plot Space to bury a single person.	$2,150 - $3,950
Plot opening and closing Cost for the cemetery to open a plot for a burial and close it after the fact.	$1,400 - $1,800
Outer Burial Container A grave liner that is generally used to prevent the cemetery ground from sinking over time. Many cemeteries require this.	$1,400 - $6,500
Grave marker A flat or raised monument containing the person's information.	$1,550 - $8,200
Save! Buy this on Ever Loved	$100 - $5,500
Grave marker installation Cost to have a grave marker installed	$550 - $1,300
Tent for service Use of a tent during a burial.	$300 - $850
Endowment Covers ongoing cemetery upkeep and maintenance.	$600 - $1,450
Administrative fees Any additional administrative fees that may be necessary.	$500 - $900
Total estimated cost Request exact pricing.	$8,450 & Up

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Reviews for Valley View Memorial Gardens

Larry Martin — On June 11th , my wife was very close to passing away due to aggressive pancreatic cancer. I had earlier called Valley View where I owned a plot due to my parent’s foresight in purchasing a set of plots for the entire family. My recollection of my earlier call was that there was little which had to... Read more be attended to with urgency. However, my son called Valley View Cemetery on the date in question, in anticipation of needing their services soon and we spoke to a salesman, Eric. Eric was friendly and seemingly helpful, but also insisted on only providing packaged quotes that added several expensive, optional items even when we repeatedly said we didn't want or need the additional services. He also made several blatant lies. If our plot wasn't pre-purchased then we undoubtedly would have brought our business to a different cemetery.
Eric lied to pressure us to buy right away because, "If you do not buy our services before your mother's death then I personally guarantee that the price will be higher". In the crisis of our wife's last days, Eric’s insistence that already stressingly high expenses would be even higher, I felt compelled to come to the office, pay money, and sign a contract before my wife died. This I did on June 13th. Thankfully, my wife hung on and I had returned before she took her last breath that very same day. Other staff have since confirmed that this policy isn't real and there would be no additional charge if we had waited.
Eric said, "there is a [significant] charge for us to receive the body from the funeral home. This is mandatory with no other options.” This is not true as the funeral home delivered the casket to the graveside and took care of all handling.
Eric pushed, "You must buy the marker from us because you won't find anyone else that can provide one that matches our rules". Again our funeral directors and others at Valley View itself have confirmed that purchasing markers from other providers can be done and Valley View will provide the guidelines so this can be accomplished.
When we visited Valley View we spoke to another sales associate, Garcy. Garcy was straightforward and helpful providing the services we needed without add-ons. We made the same requests as we did with Eric but our total was only slightly more than 1/3rd of what Eric quoted, and didn't include Eric's made-up, fake charges.
We have seen the shocking CBC news articles on Valley View's parent company, Arbor Memorial, and found out first-hand from Eric that pushy sales tactics and taking advantage of those in crisis is alive and well at Valley View.
Oh, did I mention that when we came for the internment, all the dirt was piled on top of the otherwise clearly marked graves of my parents. I and my family were unable to place flowers on their graves! When we addressed management with this issue, Austin suggested that it was our fault since we did not specifically request that this not be done. Sorry but we did not think that this needed a special request just as we didn't request the front gates to be opened. Read less

Reviewed on July 10, 2024, 1:08 a.m.