Hank visiting us at ECD — with John Mundo

Hank was a great guy. I worked with him for many years when we were both on the education team at Rauland. He was so passionate and he absolutely loved his customers. Hank enjoyed sharing his experience and was always a hit at our channel meetings. My favorite times with him were our sales meetings that were always set in some tropical wonderland (God, those were great days to be at Rauland!). He and Vicki were always a fun to be around. Hank absolutely loved presenting to groups. It was great listening to him. However, he did have a funny quirk. After listening to Hank for years, we picked up on the fact that we should hold our questions to the end. Why? Because if he answered the question, he struggled with the restart of his presentation. He would go back at least 20 minutes into what we already heard. But still, we loved hearing him talk! My thoughts are with Vicki, his family, and all who had the pleasure of knowing him. He will be missed.

The world is a sadder place without Hank and his love of life, fun, and energy.   One of my favorite Hank memories was when we were doing "peer presentations" of a new Telecenter product.    The worst/most stressful situation -- new product, your peers role playing and trying to trip you up, etc.   Hank was a fantastic presenter/showman.  But for those of you that know him -- technical knowledge wasn't his strong point.   And he was facing an audience of his peers - many of whom he knew could trip him up with technical/IT questions.   He started his presentation by introducing his "IT guru/partner" and introduced Rauland's strongest IT Region Manager as his partner. Thus neutralizing any risks around tech questions.   Classic Hank.  Now I really want to tell the whip cream story but we'll leave that to someone else....

Hank, John, George and Carl at the Bears/Dolphins game in Miami