Allstar Hospice

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About Allstar Hospice

Address

13515 Southwest Freeway # 215
Sugar Land, TX 77478

Website

https://www.allstarhospic…

Phone

(713) 280-7972

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Reviews for Allstar Hospice

Veronica Diano — We (unfortunately) chose this company for hospice services for my dad. We should have known from the beginning of the process that this company was a bad choice. When we signed paper work in the beginning of the process the Allstar representative was extremely insensitive and it was very apparent he was just there to get a business transaction done and over with. We felt pressured to hurry and sign documents and felt we did not have a choice in any of it, nor were we given adequate explanation of what to expect. After the paperwork was completed we immediately felt remorse for choosing to use Allstar. Allstar brought in a hospital bed for my dad to use which was in an unacceptable condition. We immediately turned the bed away and no longer wanted anything to do with Allstar. We almost immediately decided to change to a different hospice company, but did not get the chance to before my father passed. The morning he passed we were called by the facility and informed the hospice company had already been called. When we arrived the hospice nurse had not shown up despite being called before us. At this time I called the Allstar hospice nurse who was extremely rude on the phone and tried to argue with me that he was coming all the way from Katy so it would be a while until his arrival. He then denied being notified earlier of imminent death and that he was needed to perform his services - He was completely insensitive to what my family was going through. We actually called the hospice company we were not on service with yet that we chose to switch to as we felt completely lost on what to do next. Their representative was extremely informative, helpful, understanding and kind, which was exactly what we needed and what Allstar was lacking. Through this trying time and emotional process the company made things more difficult and increased our burden instead of assisting us and making the process easier. I would not recommend this company to anyone. I would not want anyone to have to go through what I went through with this company during such a difficult time.

Reviewed on Google on Sept. 23, 2019, 12:40 p.m.

Rawshana Randle — This was one of the most hardest experiences. I am so grateful that I chose this company because the nurse and chaplain was truly there for me.

Reviewed on Google on March 20, 2019, 4:44 p.m.

MUGSH00T — Allstar Hospice is the best hospice you can think of. Transferring from two other hospice companies and finally found this hospice. They have love for their patients and always on time with everything. I will recommend this hospice anytime. My dad was with this hospice for about 5 months before his death. Amazing team ,from the cna to the registered nurses. Well known doctors. The staffs are well trained, never in a rush. Medication on time. Thank you Allstar hospice for making this journey a memorable smooth one.

Reviewed on Google on March 18, 2019, 9:12 p.m.

Lindsey Eppolito — The ppl are the worse hospice I have ever seen and had in my life they say they bath Mamaw and they never did! And they were just drugging her the staff said she was going to die and she has
Almost made it a year

If ever need a hospice company we switch and I am use amazing grace and they are the best ever

Reviewed on Google on Feb. 6, 2019, 2:11 p.m.

Victoria Martinez — I am so thankful for Allstar Hospice Inc. My grandmother and Aunt are on services and we can't thank the staff enough.
Great service, fast responses. Very compassionate. Highly recommend!!!

Reviewed on Google on Jan. 7, 2019, 10:54 a.m.