Allstar Hospice

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About Allstar Hospice

Address

13515 Southwest Freeway # 215
Sugar Land, TX 77478

Website

https://www.allstarhospic…

Phone

(713) 280-7972

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Reviews for Allstar Hospice

Elizabeth Gonzalez — I just started working for this company and they are awesome. All staff in the office are great. The best part is they always appreciate what you do for the patients. Great company!

Reviewed on Google on June 18, 2020, 3:49 p.m.

Nita Pundit — My Family was very grateful for services provided by All Star Sugarland.
Everyone involved were very compassionate in the difficult time,
provided wonderful loving care. Family member who was the patient
was very grateful to find such caring providers. We will always recommend.

Reviewed on Google on Feb. 21, 2020, 11:28 a.m.

Rosalind Alvarez — These guys are awesome! They're quick, efficient, and caring. My mother had everything she needed and we have not regretted using All-Star, ever. The nurses and the CNAs are incredible. I highly recommend using their services.

Reviewed on Google on Feb. 13, 2020, 10:40 a.m.

Lisa McDaniels — My grandmother was on hospice services with Allstar Hospice. It was a really tough time for my family because she raised all of us. From the admission to when she passed away in December, the nurses and staff were all so sweet and caring. She was always taken care of and didn’t die in a hospital which she always told us she didn’t want to do. Everyone who came to the house treated her like she was their grandmother. Thank you so much!

Reviewed on Google on Jan. 25, 2020, 8 p.m.

Veronica Diano — We (unfortunately) chose this company for hospice services for my dad. We should have known from the beginning of the process that this company was a bad choice. When we signed paper work in the beginning of the process the Allstar representative was extremely insensitive and it was very apparent he was just there to get a business transaction done and over with. We felt pressured to hurry and sign documents and felt we did not have a choice in any of it, nor were we given adequate explanation of what to expect. After the paperwork was completed we immediately felt remorse for choosing to use Allstar. Allstar brought in a hospital bed for my dad to use which was in an unacceptable condition. We immediately turned the bed away and no longer wanted anything to do with Allstar. We almost immediately decided to change to a different hospice company, but did not get the chance to before my father passed. The morning he passed we were called by the facility and informed the hospice company had already been called. When we arrived the hospice nurse had not shown up despite being called before us. At this time I called the Allstar hospice nurse who was extremely rude on the phone and tried to argue with me that he was coming all the way from Katy so it would be a while until his arrival. He then denied being notified earlier of imminent death and that he was needed to perform his services - He was completely insensitive to what my family was going through. We actually called the hospice company we were not on service with yet that we chose to switch to as we felt completely lost on what to do next. Their representative was extremely informative, helpful, understanding and kind, which was exactly what we needed and what Allstar was lacking. Through this trying time and emotional process the company made things more difficult and increased our burden instead of assisting us and making the process easier. I would not recommend this company to anyone. I would not want anyone to have to go through what I went through with this company during such a difficult time.

Reviewed on Google on Sept. 23, 2019, 12:40 p.m.