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Brookings Hospital Hospice

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Brookings Hospital Hospice

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About Brookings Hospital Hospice

Address

300 22nd Avenue
Brookings, SD 57006

Website

https://www.brookingsheal…

Phone

(605) 696-7700

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Reviews for Brookings Hospital Hospice

Kip — Back in March I asked my Sanford nurse down at SF if I could do my infusions here at Brookings Health System instead of in Sioux Falls (I live in Brookings). At this time Sanford was providing my Remicade. The nurse told me on 3/10 that she called the Brookings Health System and they said they did not... Read more provide Remicade any longer and that this was a "new development", but instead will only offer a biosimilar. My doctor does not want me moving to a biosimilar due to volatility of my problems currently, so I was unable to go here, which was fine. I understand medical contracts and all that can be difficult and cost determines much of the health provider's services. However...

A month back my insurance no longer wanted to allow the hospitals to provide my remicade, so they switched to white bagging, which is when the insurance company strikes a deal with a specialty pharmacy and that pharmacy sends the drug to the hospital where I get my infusions. Since that means neither Sanford nor Brookings Health System would actually provide my remicade, but instead an independent company would mail it to the pharmacy.

On 6/8 I called BHS, they transferred me to scheduling, then I explained that I wanted to see if they would be able to do my infusions. I do understand I need a physician referral to actually get my infusions moved over, but I wanted to do the initial research myself first before bothering my doctor's office. She transferred me to the onsite pharmacy, and he told me they won't do my outpatient infusion servicing because they don't have a process to handle white bagging. Because of that I have to drive to Sioux Falls every 6 weeks even though I live 4 blocks from a fully staffed hospital with an outpatient department.

I would give them 1 or 2 stars for this but on the flip side my other experiences have been good. They have the fancy medical equipment the Sanford Clinic doesn't so when Sanford Clinic needs a scan with something they just send me to here instead of Sioux Falls, which saves me a lot of time since I don't have to drive down there.

I will also say the nurses there are always very nice to me which I appreciate a lot. I also had an xray technician who was such a funny guy and brightened my day up. Read less

Reviewed on Google on June 10, 2021, 8:26 a.m.

Emily Maddox — I have been to the ER twice now in excruciating pain. The Dr didn't give me anything for pain relief, and the second time he poked my belly and told me I don't have the hernia which was previously diagnosed by a cat scan in New Mexico. The Dr. Is not really doing anything to help people and... Read more I think he needs to quit. Read less

Reviewed on Google on May 10, 2021, 11:58 a.m.

Amiya Ummy — It was a small, but meaningful and genuine gesture. This valley is filled with kind and caring people, yet I do not take these qualities for granted.

Reviewed on Google on Nov. 26, 2020, 12:34 a.m.

Heather Anderson — Very clean and quiet. Staff were friendly and accommodating.

Reviewed on Google on Oct. 13, 2020, 7:41 p.m.

Franchial Barnes — Thank you to the medical and business staff for the pleasure of working with you. Thank you also to my co-workers in the ER. I am going to miss working with you all very much. It was a pleasure working with you all. Thank you also for the wonderful health care that was provided to me when I got sick... Read more on the job. Working for this hospital has indeed been an awesome pleasure. I will miss you all. If I forgot any departments that I have either worked with or had any contact with I will miss you and it has been a pleasure. Read less

Reviewed on Google on Aug. 7, 2019, 10:47 a.m.

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