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Compassionate Care Hospice

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Compassionate Care Hospice

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About Compassionate Care Hospice

Address

1513 Cedar Cliff Drive, Suite 100
Camp Hill, PA 17011

Website

http://cchnet.net/locatio…

Phone

(610) 892-7741

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Reviews for Compassionate Care Hospice

Kathy Durham — Incompetent and uncaring business. Had faulty supplies sent and would not replace them. Would not come to change dressing on my mother’s drainage tube or irrigate her catheter. Would give 0 stars if I could. They also tried to force morphine down her throat when she wasn’t even in pain.

Reviewed on Google on July 21, 2020, 3:55 p.m.

Deborah Neal — Compassionate Care Lancaster county hospice supported our family with specialized care for many months while my mother Helen was receiving service.
We want to especially acknowledge Victoria the nurse for her love and concern. CNA Carol was very special to my mother for upon request read selected chapters... Read more from the Bible, sometimes up to an hour.
Many phone calls were made from family to the call center and always had a comforting response.
Above all we do not know what we would of done without Compassionate Care. Thank you and God bless you all.
Ps Victoria assisted my sister to bath my mother after her spirit left us..... beautiful person. Read less

Reviewed on Google on Oct. 9, 2017, 10:53 a.m.

Amy SchamWow — I highly recommend this wonderful organization who gave both my mother and our family the care and support needed during a very difficult time. They were always there when we needed with loving care and guidance. A sincere and heartfelt thank you to all...

Reviewed on Google on May 5, 2017, 5:24 a.m.

LEAH GLASS

Reviewed on Google on Feb. 19, 2017, 4:56 a.m.

Suzanne Bess — If I could give their service a zero I would. My 88 year old father took his last trip to the Penn State Hershey Medical Center on Saturday evening, June 14, 2014. In heart failure, we wanted to abide by his wishes and bring him home for his last days. On Sunday morning the Med Hospice coordinator... Read more met with us and our issues started immediately with the need to pick up morphine as he was being kept comfortable with a morphine drip. Hospice doesn't handle that and had to sub-contract that out. Our next visit was from the home health company that hospice contracts with, and that coordinator told us this is her first patient with a morphine drip. More confusion, more directions to pick up medications that we ultimately could not get because the prescriptions were written incorrectly.
Not from Pennsylvania, I wasn't familiar with Compassionate Care. However, having been a Hospice volunteer for 2 years in Ohio, I was familiar with how hospice works. With some ref flags waving, I started to look for reviews to see what others had to say about Compassionate Care Hospice service.
After an emotional day of trying to coordinate between the med center medical staff and hospice, it was clear the right hand didn't know what the left hand was doing, but we were finally able to get my father in an ambulance for his final ride home at 5:15 p.m.. I might add, this was only after numerous phone calls to hospice, who continued to point fingers at someone else for delaying things and a threat from my brother to come in and carry my father home on his back if he had to.
My husband stopped at the pharmacy to pick up the medications needed, only to find out there were 15 prescriptions ahead of us. He came home to spend a few minutes with my father, then 45 minutes later we both went back to town to get the prescriptions - - only to find out they couldn't be filled as written. The pharmacist was wonderful and we all began calling every number we could get our hands on to get to someone who could confirm how the prescriptions should be filled. We were not able to get anyone from Hospice to help, so I decided to drive back to the medical center and try to find a doctor who could help.
At this point my father was experiencing pain and my brother was continuing to try to get hospice to intervene for us. He was on the phone, and I was just getting out of my car at the medical center when my sister called to say dad had just taken his last breath - it was 7:36 p.m. Thanks to a very inept, and UNCOMPASSIONATE hospice team, neither my brother, nor I, were at my dad's side when he passed!
Please don't let this happen to you and ask the hospital if you have a choice for hospice. For your sake in making the passing of a loved one a less stressful experience, do NOT use Compassionate Care! Read less

Reviewed on Google on June 18, 2014, 8:15 p.m.

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