Hospice of the Western Reserve Headquarters

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About Hospice of the Western Reserve Headquarters

Address

17876 St Clair Ave
Cleveland, OH 44110

Website

https://www.hospicewr.org/

Phone

(800) 707-8922

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Reviews for Hospice of the Western Reserve Headquarters

Chrissy Watson — We worked with the Mentor team for my dad's end of life care. While he only spent about 2 1/2 weeks in Hospice care, my sister and I could not be more satisfied with the care and support that not only our father received but the support these care professionals gave to us too during this time.... Read more Care givers were prompt, compassionate, understanding, patient and informative. Primary nurse Amanda; Social Worker Terri; Weekend nurse Lisa; Overnight on call nurse Kevin; Nurse Tara who came after his passing - all were amazing, along with everyone that we spoke with on the phone. They always knew just what Dad needed, and each provided the perfect info and pep talks to my sister and I as well. At a time where we felt lost and were floundering, the Hospice team was there to provide support and lift us back up so that we could give our dad the end of life he wanted, and that means the world to us. Would 100% recommend. Read less

Reviewed on Google on May 4, 2022, 5:43 a.m.

Ric and Louise Goodwin — We discovered that our mother had little time left and requested a hospice. We were told several choices and with Mother fading fast I chose Western Reserve with a stipulation that if they didn’t have staff to visit by the evening that I would ask another hospice that was available. Western Reserve... Read more responded that they would send someone right away and later that day a Social Worker visited my mother. That was NOT what we expected. The social worker gathered all the admission information but My mother did not receive any nursing care from the hospice until the next day and she died promptly after that. I would have liked my mother to have been evaluated and receiving some comfort medications right away during the little time she had left. Had I known this I would not have used Western Reserve.
UPDATE: Hospice of Western Reserve mailed a donation plea to my home in Florida addressed to my mother! Needless to say, I WILL NOT be donating to them. Read less

Reviewed on Google on Dec. 28, 2021, 4:02 a.m.

Darlene H — My mom was only in their care less than a week. But I was not happy with their services.

Reviewed on Google on June 30, 2021, 6:34 a.m.

Mark Masters — Although I don't know which location hww staff came from, whether it was Cleveland or Ashtabula, they were very attentive and supportive to both me and my mother. Although my mother was only in hospice care for 24 hours I don't think I could have asked for a better hospice. Their staff showed... Read more up three to five people at a time all at once, and was a very helpful helping me find a good cheap funeral home which I was also very happy with Read less

Reviewed on Google on Jan. 12, 2020, 7:09 a.m.

Nadya Rodriguez — I have nothing but great things to say about this hospice. I haven't use them personally, but as a nurse, I have collaborated with them with the care of many of my patients. When I have concerns, I call them, and a nurse is dispatched right away to evaluate a patient. The nurses and aides are kind,... Read more gentle with the patients & their families. When families chose HWR for the hospice care of their terminally ill loved one, I feel relieved. One, if not, the best hospice service out there. I recommend them. Read less

Reviewed on Google on Nov. 4, 2019, 6:59 a.m.