Niagara Hospice

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About Niagara Hospice

Address

4675 Sunset Drive
Lockport, NY 14094

Website

https://www.niagarahospic…

Phone

(716) 439-4417

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Reviews for Niagara Hospice

john white — I'm leaving only 2 stars because this facility is run like a sinking ship vs. a well oiled machine. It's CEO is a man named John Lomeo. I searched this. Never met him but he needs to do a better job. I am sure he is well paid. For the money we families pay for care here for our loved ones,... Read more we deserve better. There are holes around devices in the ceilings. Some may be wired. There are walls that literally have gaps in them. There are very leaky unsealing windows in patient's rooms. How in the world did this building ever pass a NYS inspection ? His nurse with fake eyelashes and fake nails, leaves eyelashes in the room on the bed and clothes. It's disgusting. If there is a charge nurse, I wouldn't know. Never ever saw her in the facility. Some of these nurses aides are nowhere to be found when needed. Never again, will any of my family members be trusted to be cared for in this facility. Do your job NYS. If I was on the board of directors, this CEO and unseen nurse in charge would be fired. I will find out who the N.I.C. is and further review with names. I'm infuriated. Read less

Reviewed on Google on April 15, 2022, 8:59 a.m.

Moulder Moulder — We called to have our family priest come in to give our grandma her communion and last rights. They denied entry for our priest. He drove 60 minutes to get there. This place wouldn’t allow him to see her or bless her. He had to leave. Please do NOT bring your family here.

Reviewed on Google on June 18, 2020, 3:08 p.m.

Curtis Graff — Please do NOT bring your loved ones here!!. Initially they promised that we could all be with my grandma. Once she got there everything changed!! They do not allow more than two people in the room at a time. And as their health gets worse and they get closer to passing, they limit you to ONE person... Read more at all. You can’t switch people. So pick a person to go in the room, that’s the only one that gets to see them while they die.
No one under 14 .... so the grand children can’t see her. She was awake and wanted to see her grand daughter but the hospice “protocol” doesn’t allow anyone under 14. She’s blind, so photos or FaceTime are useless.
My family wanted to spend the last and final days with my grandma and this place denied us. Whatever you do, don’t come here. Your loved one will die alone. Read less

Reviewed on Google on June 18, 2020, 11:32 a.m.

Ken Rupple — I wish the workers had more time to support the family members and their loved one. They were too busy bathing other patients. I was hoping for better support.

Reviewed on Google on Dec. 21, 2019, 10:48 p.m.

Clay Ogden — My Mother received the very best possible care for the many weeks she spent here before she recently passed away. She spent some time in other facilities and hospitals during her recent illness and none come remotely close to the care she received here. It is clean, has spacious rooms and family lounges,... Read more and very good food. What actually impressed me the most was the staff and the way they treated my family. They consistently tried to comfort and help my family. This is the place I want to spend my final days. Read less

Reviewed on Google on Oct. 16, 2017, 10 a.m.