Northern Lights Mercy Hospital

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About Northern Lights Mercy Hospital

Address

144 State St
Portland, ME 04101

Website

https://northernlightheal…

Phone

(207) 879-3000

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Reviews for Northern Lights Mercy Hospital

Giorgia Palmentieri — I had great experiences with COVID testing sites.
Fast, professional, on time and the prices are fair! I can only recommend to anyone their services.

Reviewed on Google on Nov. 29, 2021, 1:45 p.m.

Rina Roo — I would love to know how a 28 year old can die in your facility like she did!! She was there for almost two weeks if you couldn’t have saved her you should’ve sent her somewhere else. (Dec 2020)

Reviewed on Google on July 12, 2021, 4:39 a.m.

Linda Wishart — The medical staff at nursing hospital hospital is very supportive . They will answer any question you have or help clear up any confusion you may have about your medical care. They always give you updates about your care and your medication and all your vital signs so that you know how you're doing... Read more day-by-day. The night shift nurses are very friendly very caring They want you to be comfortable in the hospital. When you ring the call button somebody actually comes in to help you you can always depend on somebody being there when you need them when it's time for you to be discharged they explain everything to you so that when you get home you can continue your care at home they give you all the information you need to contact the right people To help you stay independent at home Read less

Reviewed on Google on June 9, 2021, 9:19 a.m.

Izzy Siedman — Went for state-wide covid testing and had an appointment. There was no information on their website or in any of the email confirmations I received detailing where in the facility to go and how I should be prepared. I don’t have a car and walked there only to find a huge lack of signage. I called multiple... Read more numbers at the hospital including the one listed on their covid-testing website (that one just blatantly didn’t exist when called) I was finally connected to someone in the main hospital who ‘didn’t really know what the set up was like’ and couldn’t forward me to someone who did. The staff on the phone also warned me that it was a drive-through site and that I really shouldn’t be on foot. After trudging around in the snow (barely any sidewalks were plowed) I went inside a building to ask for directions. I was rudely treated and the given poor advice on walking along their active construction site. Finally I arrived at the remote testing area which was just past the employee parking lot—they could have just said that on their website—by this time I was soaking wet and shivering. The testing staff were kind but when I told them I had trouble finding how to get here they were unsympathetic. You would think they would want to include detailed locations and procedures in order to avoid messy confused people who are possibly infected milling about their facilities. They offered no options on what to do if you don’t have car. I went home frustrated and exhausted. Read less

Reviewed on Google on Feb. 5, 2021, 10:04 a.m.

Clayton Franklin — I wanted to take a moment to express my gratitude for the care I received today in the ER. I came in because of a knee injury and I was unable to walk. The staff quickly got me into a wheel chair, checked in and back to a room. The Nurses and Doctor were very caring and professional. The facility was... Read more also great, despite not being in your facility for good reasons I had a wonderful experience with your team. Thank you very much!! Read less

Reviewed on Google on Jan. 25, 2021, 4:21 p.m.