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About Care Group Parmenter Home Care & Hospice, Inc.
1 Arsenal Marketplace
Watertown, MA 02472
Watertown, MA 02472
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Reviews for Care Group Parmenter Home Care & Hospice, Inc.
Patricia Engebretson — I worked for parmenter in 1998 we gave the best care. But when my brother in law needed hospice last year i cant believe how bad the nurses were he was not in comfort it was a very bad experience i ever had seen happen bad nurses.
Reviewed on Google on Feb. 20, 2019, 6:54 a.m.
Susan Naimark — I had a wonderful experience with the direct service staff at Parmenter (nurse and social worker) when my husband was in home hospice. HOWEVER, I agree with another reviewer that the billing department is a nightmare! My husband was billed just before he passed away for a home visit from a doctor that never occurred. Our social worker acknowledged it was a billing error on their part. I left messages for several staff at Parmenter who never returned my calls. Months later, the hospital sent the bill to a collections agency. The last thing I needed to deal with after losing my life partner of 40 years.
Reviewed on Google on Oct. 9, 2018, 12:14 p.m.
Edit & Steve — Billing Nightmare, read on!! Parmenter Home Care was coordinated through my hospital for my hip replacement recovery. The nurses and PT were very nice and professional. However the Billing department was lazy and submitted insurance preapproval a day after my first service. This disqualified my insurance coverage. After appeal BCBS still took the hard line. Multiple calls to the department when unanswered and they refused to work withme resolve the issue. I am on the hook for FULL COST. Avoid this homecare!!
Reviewed on Google on July 19, 2018, 8:04 a.m.
Reviewed on Google on Nov. 27, 2017, 6:36 p.m.
Marilyn Louis — Leaves much to be desired. Their billing department has been the worst I've ever dealt with. I do not recommend them. Good luck finding someone in their company to ask questions to... they never call back.
Reviewed on Google on Dec. 14, 2015, 8:33 a.m.