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About South Shore VNA
30 Reservoir Park Drive
Rockland, MA 02370
Rockland, MA 02370
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Reviews for South Shore VNA
Erin Schrader — Apparently it’s perfectly acceptable to trap an elderly woman who needs to walk assisted with walker without her walker while aides go outside and smoke or take calls. Talk to Kayla in the office. Nope it’s your fault their aides are abusive. Literally criminal behavior. Do not trust them with any family members. The state or attorneys should look into them. The aides can’t control their tempers but the office staff Kayla said “well she’s just that way”.
Reviewed on Google on May 20, 2019, 2:38 p.m.
Stephanie Grubick-Landry — My husband had a knee replacement and a hip replacement this past year and will be getting the other hip replaced in a few weeks. SS VNA has been wonderful for both nursing and PT. We are looking forward to using them again for the other hip
Reviewed on Google on April 21, 2018, 9:04 a.m.
Tom Cruz — Had surgery to fix a fractured hip on Christmas weekend 2017. Being a holiday weekend, I understood that there could be some delay in getting treatment at home for physical therapy. Upon my discharge from SS Hospital, I had requested they set up services through Cape Cod VNA. They have cared for family members of mine in the past and I have seen first hand how well they tend to the needs of their patients. The case worker at SSH said they did not recommend using Cape Cod. She was pushy in her recommendation of using SSVNA, and suggested that they were “more accessible”. My visiting nurse was excellent. She was prompt, and professional. I was told upon my release that I’d be seen for PT within a couple of days. This happened during a terrible cold spell, so I can imagine that they were overrun with people to treat. I did not expect that I would have to call DAILY to check the status on when someone would be out to see me. Every time I called, I was told they had placed me as high priority. Each representative I spoke to said that someone would get back to me with a time frame, but no one ever called...NOT ONCE!! I got my visiting nurse involved because even she was confused as to why no one had been out from PT. She contacted her superior to try and escalate the matter. At the time, I had been out of the hospital for four days. Even her efforts did not work. I commend her for going above and beyond. On the fifth day, I contacted SS VNA myself again, and was told that no one could get to me for another four days. Had I waited until then, that would have made a total of nine days without PT which is beyond unacceptable following hip surgery. I suggest you folks take a good look at your operation and make some immediate changes because this seems to be common issue. There is no reason why anyone should have to wait this long for treatment. It is shameful! I contacted cape cod VNA on the fifth day, and had an appointment scheduled on short notice within two days. So much for being “more accessible”, South Shore! Get your act together! The welfare of your patients depends on it!
Reviewed on Google on Dec. 30, 2017, 9:11 a.m.
vernae barber — I have nothing good to say. As a whole they have been really unprofessional. They give you the run around and no one ever has the right answers and it takes them weeks to get back to you. Well let me rephrase that you have to call them and get the runaround again. I'm not referring this place to none of my loved ones and friends.
Reviewed on Google on Oct. 24, 2017, 12:57 p.m.
sweetbaby nrs — 2 stars for the people I worked with, they were great. one star for the ridiculous work load they put on their agency travel nurses, then refuse to pay them for over 8hrs a day. they expect nurses to see to 7 houses in 7 hours, spend a min of 30min at each house, and a min of 15-20 minutes of charting for each one. everyone brings home hours of computer charting (because they aren't allowed to come into the office early to finish). unless things have changed, NO NOT work here as a traveling nurse.
Reviewed on Google on June 1, 2017, 7:46 a.m.