Franciscan Hospice Care

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About Franciscan Hospice Care

Address

8414 Franciscan Lane
Indianapolis, IN 46237

Website

https://www.franciscanhea…

Phone

(317) 528-3787

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Reviews for Franciscan Hospice Care

Deb Byers — I would never recommend this place to anyone. They never came to see my mom unless I called and raised cane. Then it was back to ignoring her. They had no idea she passed. If I could take away a star I would. Please do not have them in charge of your loved ones last few weeks.

Reviewed on Google on Nov. 29, 2021, 2:41 a.m.

Rebecca Rice — I would not recommend Franciscan Hospice to anyone I care about. They have some wonderful people, but those are out numbered by the not-so-wonderful. We had multiple issues ranging from medication given that was previously discussed and specifically forbidden without first discussing it with the ... Read morehealth care rep, home nurse visit to change out pain pump cartridge then not starting the pump (3 hours passed before I arrived to figure the problem out), and making multiple phone calls for support starting around 3 pm on the day of death but never getting a call back until the night shift nurse came on. Time of death 11:15 pm, hospice call just after 1 a.m., hospice arrival 3:34 a.m. Death was listed on the incorrect date due to the delay.
Our family appreciated Dr Mandelbaum very much, but we will never use this service again. I hope no other families have to endure such a series of events. Read less

Reviewed on Google on April 26, 2021, 5:40 p.m.

Angela Cawein — What can I say? My father went in hospital December 18, 2020. We found out he had cancer a week before. He had a stroke 5 days while he was in hospital. Transferred to rehab after that then to Franciscan hospice house. I was heartbroken but my dad was well taken care of. Everyone was so nice they... Read more always answered my questions. I could call anytime day or night to check on him. During this time with Covid I felt they were fair in their visiting hours. It’s a rough time for everyone. They kept my dad comfortable and that’s all that mattered. Our nurses were wonderful! I don’t know how they do it! If you are looking for a place for your loved one this is the place. Read less

Reviewed on Google on Jan. 23, 2021, 7 a.m.

Jennifer New — It is a difficult time for family, and I am trying to not bring those emotions into my review.
First...Please check more than one hospice care team. I honestly gave it no thought, and once my mother was under their care, and all the papers signed... the ball kept getting dropped.
With Covid, and her... Read more in a LTC facility, the time was tough. Which is why I gave three stars. To try to give the benefit of the doubt.
With that being said, I would not recommend. Read less

Reviewed on Google on Dec. 16, 2020, 8:18 p.m.

Robin Graves — My Mother went here and the care she received was the absolute best. I stayed with her every night and she thought we were on vacation together!
Every person that helped her was the most caring, helpful and sweetest to both my Mom and me. She passed away Feb.10. We could not have had a better or more... Read more peaceful experience. I will remember the love and peace we shared, not the sickness. Read less

Reviewed on Google on March 15, 2020, 8:12 p.m.