Heart to Heart Hospice of Indianapolis, LLC

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About Heart to Heart Hospice of Indianapolis, LLC

Address

252 Meadow Drive, Ste 6
Danville, IN 46122

Website

http://www.hearttoheartho…

Phone

(317) 718-7422

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Reviews for Heart to Heart Hospice of Indianapolis, LLC

Debby Showalter — I would not recommend this hospice company. One of their nurses came to see my father wearing her face mask below her nose. This in a nursing home setting!! When my father passed, hospice could not arrive for over 90 minutes. No chaplain came, no social worker, nothing. The marketing person sells a really good image but that's all it appears to be. No administrator or owner called to discuss my concerns or to apologize. Very poor service.

Reviewed on Google on July 21, 2020, 1:11 p.m.

Donna Fletcher — They didn't come through as they claim. My stepdad fall and they didn't show up to check him out until 5 1/2 hours later and he was in a great deal of pain. When I tried to advocate for him to have enough medience they told me to and step back and let them do their job. If they we're doing their job then I wouldn't have to step in and get them to do it.
They rush through doing care. They didn't do a good enough job protecting my stepdad from falling out if bed.
They are taking government money and not providing proper care.
The social service lady was the best part of the hospice team.

Reviewed on Google on Jan. 14, 2020, 3:05 p.m.

A D — Caring, compassionate staff. Educated us on how to best care for my grandmother and what to expect during the process. Always responsive. Everyone we interacted with were wonderful from those who answered the phone to our regular caregivers. We are grateful for each one!

Reviewed on Google on Oct. 19, 2019, 2 p.m.

KRDS1735 — Such a positive blessing hospice was for my grandfather and family. Every staff member we met was so kind, compassionate, and patient with us. Their volunteers even made a teddy bear out of his favorite sweater after he had passed. Thank you!

Reviewed on Google on Sept. 27, 2019, 5:53 a.m.

Arthur Lappin — They came to my home within 48 hours of accepting me as patient and removed my pain pump which was doing wonderful.I had felt at least 200% improvement in my health and pain management! It was Great! They pulled the plug on pain meds because they said they didnt like where i lived even though they had numerous nurses in and out each day giving me bath and bed sore cleansing (again did great work).Another thing doesnt make sense is they only took Pain Meds They left seroquel and ativan and 3 other prescriptions?!!! It sounds like they took pain meds as punishment or torture as i had no way to get meds until monday 4 days away and i have broken bones on both sides and shoulers left thigh extreme.To a bone cancer victim this is like a torture sentence with no escape.They said go to hospital? I just left hospital that day so i could receive hospice and live at home my remaining life THE WHOLE PLAN!!!!AGAIN THEY ONLY TOOK PAIN MEDS! I ASKED THEM FROM THE BOTTOM OF MY HEART TO PLEASE LEAVE PAIN MEDS IN PLACE UNTIL MONDAY WHEN I COULD FIX THINGS.NO!!!!NOW I CANT MOVE ARMS OR LEGS WITHOUT SCREAMING.This is not helping me at all .I AM IN TERRIBLE PAIN!

Reviewed on Google on Sept. 14, 2019, 6:36 p.m.