Hospice of North Iowa

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About Hospice of North Iowa

Address

232 Second Street Se
Mason City, IA 50401

Website

https://www.mercynorthiow…

Phone

(641) 428-6268

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Reviews for Hospice of North Iowa

Heather Francis — I really dislike posting bad reviews but in this case I want to share my families experience. Our step father was sent to Mercy and then Hospice to spend his last days and by the Grace of God he was given some more time and gets to leave Hospice. Some of the nurses were very compassionate towards our... Read more family and our step-father while he was dying the 1st few days, but as soon as he was able to be awake for longer periods and able to talk, some of the nurses started treating him rudely, like he was a burden and even were rough with his fragile body when trying to move him around. When a family member called to check in one morning, one of the nurses scolded and lectured her for asking about his previous night and his blood pressure. Our family has been through so much the last few days trying to grieve his passing and now excited about his new consciousness. Hospice should be the most caring and compassionate place there is while dealing with death, but at this point we cannot wait for him to leave and be somewhere where he is treated with respect until he passes. Read less

Reviewed on Google on April 22, 2022, 9:16 a.m.

Richard Paxson — This is a beautiful place with people who care.

Reviewed on Google on Aug. 17, 2020, 6:27 p.m.

Marie O'Connell — The staff were kind and empathetic. They made sure our Mother was as comfortable as possible. They brought in additional chairs when we were all there. Seven children and many spouses along with one grandchild and two great grandchildren filled the room and spilled out into the lobby area. Since... Read more we all stayed most or all of the night, we had food brought in. They have a long banquet style table we used to eat supper late in the night. The facility was clean and had a homey atmosphere. We are very lucky to have such a nice place take our loved ones. Both of my parents spent their last moments there. Read less

Reviewed on Google on Dec. 21, 2019, 12:42 p.m.

JoAnn Brones — I was surprised to see how the Old Hospice House had changed. I was there years ago and the rooms were so large and BEAUTIFUL, I was there the other day and the room was cramped and did not feel comfortable. There used to be room for everyone to be in the room and now this room was very cramped and... Read more felt like being in the hospital. I hope this was a "spare room" and wasn't an example of all rooms. The staff though were VERY NICE. Read less

Reviewed on Google on July 7, 2019, 4:10 p.m.

Brent Bloomingdale — My aunt was here and she was very well taken care of. When we visited I had my 5 yr old son with and the staff was very friendly and accommodating. They opened up a toy room to allow him to play so he didn't get bored. Very easy to find and parking was pretty decent also.

Reviewed on Google on Feb. 10, 2018, 6:40 p.m.