Lutheran Medical Center Hospice

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About Lutheran Medical Center Hospice

Address

3210 Lutheran Parkway
Wheat Ridge, CO 80033

Website

https://www.sclhealth.org…

Phone

(303) 425-8000

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Reviews for Lutheran Medical Center Hospice

Heather Lawton — We had a nightmarish experience with this home hospice when my dad was dying of bone cancer. The afternoon before he passed the nurse instructed me to give him a high dose of narcotic once an hour to control his terrible pain. She called in a script for the medication. The courier and the medication... Read more never arrived. I started calling the hospice at 9:00 pm to explain the situation and to ask what to do. He desperately needed pain medication and he didn’t have enough to last the night. I started rationing his pain meds to make the last longer even though he was obviously in great pain. I was told the pharmacy was closed for the night so they couldn’t do anything. Then the nurse said she could call around to try to find another pharmacy but the medication would not be delivered for hours. I begged them to please let me pick it up at the hospital pharmacy, which I knew was open all night. I was told that the Lutheran Hospital pharmacy was not for outpatient hospice patients. I begged them to call it in to a 24 hour Walgreens so I could pick it up. Again, I was assured that was impossible. They finally found another of their “partner” pharmacies to fill and courier the medication. It arrived ten minutes after dad died. I spent the last evening I will ever have with my dad on the phone arguing with hospice, begging for them to get me the medication he so desperately needed, and not with him. My mom was hysterical because she could see how bad his pain was and was helpless to stop it. His death was unnecessarily painful and traumatic for him and our entire family because Lutheran Hospice failed at the one thing they were supposed to do—provide us medication to control his pain. I look forward to filing a formal complaint in the hopes it prevents another family from ever having to go through this nightmare. Read less

Reviewed on Google on Nov. 5, 2021, 7:27 a.m.

Laura Carlson — Sadly we have used three times. Home Hospice for my mother in law in 2004, and for my father in 2013. They were wonderful to us. Helped us every time we called with questions and concerns. My step mother passed in the hospice in 2013. They took care of everyone. Let as many of us that wanted to be there... Read more with her. Very compassionate. Read less

Reviewed on Google on Oct. 20, 2021, 3:53 p.m.

Gillian Christensen — I called Lutheran hospice, although I must admit to thinking my mom is so close to death is this worth it. Oh my goodness was it worth it. Suddenly my mother had everything she needed to be comfortable. Suddenly she had all the medication she needed to be pain free. Suddenly I had everything I needed... Read more to make the job of caring for her significantly easier. I know when I say suddenly their were people working diligently behind the scenes and everyone I spoke to spoke to me with such love and compassion. When my mom passed the nurse from Lutheran hospice took care of all the mortuary and everything that needed done after death she advised us on how many death certificates to get and prepared us for some of the planning that would come in the future. These wonderful people were in our lives for maybe 3 days oh what a difference they made I will never be able to express my appreciation thank you. Read less

Reviewed on Google on Sept. 15, 2021, 2:36 p.m.

Suzanne Strauss — Any care facility that won't let a family member who traveled from out of town to see a dying person more than 2 hrs a day is not doing right by the patient. Further more limiting visitors to 3 per day for 2 hours is unacceptable due to the actions of others. Other family's are permitted any... Read more number and more time.
I have visited completely on my own and my concerns are only for the patient. I have fed here,, water, coffee, even changed her TV from the guide that she's been staring at for who knows for how long. Limit the people that caused a problem but not the entire family. The patients daughter has a lot on her shoulders and a little compassion goes a long way. Having to leave at 3 or 4 and no more visitors are allowed means this dying patient is alone from loved ones until 9 am. It's a travesty. A patient gets depressed, thinks their family doesn't love them and wants nothing more than to die. I hope the administrator and others running this show never have to experience this type on non caring attitude . I hope they take a long hard look at how they are punishing the patient and how sad this makes her. I don't know how they call themselves care givers nor how they sleep at night. If you care about your family you won't bring them here. Read less

Reviewed on Google on May 1, 2021, 1:48 p.m.

Adrean Rivers — Kind, caring and wonderful staff that supported us in home hospice for my father. He held on for six weeks, and the staff was amazing. Thank you from the bottom of our hearts for being so wonderful.

Reviewed on Google on Dec. 21, 2020, 1:20 p.m.