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About Hospice of the Valley, Inc.
1901 Grand Ave Suite 206
Glenwood Springs, CO 81601
Glenwood Springs, CO 81601
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Reviews for Hospice of the Valley, Inc.
Shushe W — Know what you’re getting into before allowing these people near your loved ones. I should’ve known better when it took them weeks to even make contact with me (I had no idea who they were so I couldn’t contact them, I was only told by the hospital that home health would be contacting me and since I’m new to the valley I didn’t know the company name or anything so I couldn’t reach out to anyone first) however by the time they did contact me I had pretty much already figured out how to do everything on my own to help my mom since I had no choice but to do it all myself. So after my mom being home from the hospital for a month, a nurse finally comes. After the first visit they blow up my phone nonstop and come visit a few times. After a few visits and being told “ok I’ll see you again in a couple days” I hear absolutely nothing from the nurse. It’s like she just dropped off the face of the earth. No calls, no texts, no visits, nothing but being left hanging. I also returned a call from someone named Amy (no idea who she is but I had a msg to call her) so I leave a msg on her voicemail and hear nothing back. It’s been weeks now since hearing from their “nurse” and I’m over it. Please think twice before allowing these people near your loved ones. It’s not worth the stress and now I’m worried because this invisible nurse has personal information about my mom and who knows what will be done with that. Pretty scary. Conveniently their website has nowhere to leave complaints. Very unprofessional company especially during such hard times for families. I must say though the only consistent one was the speech therapist.
Reviewed on Google on Oct. 17, 2019, 1 p.m.
kim Johnson — At the hospital right now because Mom fell and may have broken her wrist. We've had 3 calls from hospice nurse since we enrolled Mom in hospice several months ago. We were assured hospice were there for family as well as Mom but there is no sense they they even think about us most of the time. Last month Mom got pneumonia and the nurse said hospice doc would prescribe antibiotics if I wanted. Seemed normal to me under the circumstances so I said sure. Later met the hospice doc and she was less than empathetic with that decision saying: "Some people just can't let go." I wasn't informed of pros and cons for and against antibiotics or why it would be better for her to die of pneumonia instead of dementia. I need info. I've never watched someone I love dying before. I don't know how to express how hard this is to see Mom suffering so much and how little information I have for basing my life or death decisions on. Why don't they talk to me? And why can't they do more to mitigate her suffering?
Reviewed on Google on March 26, 2019, 12:49 p.m.
tim murry — We had trouble with one nurse, but the company rallied and sent us some very good people. They also started returning my phone calls!
Reviewed on Google on June 28, 2017, 1:08 p.m.