Charter Hospice of the Desert

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About Charter Hospice of the Desert

Address

72855 Fred Waring Drive, Suite #A-5
Palm Desert, CA 92260

Phone

(760) 568-2002

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Reviews for Charter Hospice of the Desert

Scott Rice — Great company very fast service from first call to last call. Made sure we had everything we needed and promptly as well. Definitely would recommend.

Reviewed on Google on Feb. 2, 2022, 3:48 p.m.

Oscar Durazo — We recently used the services of charter Hospice of Palm Desert, and found that they were the absolutely the right choice .we first spoke with a gentleman by the name of JUAN Delgado , he was very courteous kind in understanding of our needs and his services. He was very professional and understanding... Read more of our situation of my elderly 90 year old mother in law. The providers that he assigned were all kind and courteous, professional caregivers & nurses. He definitely deserves a five star rating for his attributes, Gratitude we have for all there help in our time of needs.

Sincerely
Oscar & Cecilia Durazo Read less

Reviewed on Google on Nov. 16, 2021, 12:46 p.m.

John Booth — I had a 99 year old mother who had fractured her hip. No Ortho Doctor would put her under anastesia because of her age and medical condition. She was so happy and vibrant before her fall but the fracture was devastating. She quickly went downhill to the point I was forced to put her on hospice. ... Read moreI looked around and the opinion I received from friends in the medical community was Charter!

From the first person I talked to at Charter to the RN's, to the On-Call Nurse, to Dr. Ko.....everyone was outstanding. They kept my mother comfortable and with no pain. They called me to let me know any progress. Last night she passed away in her sleep. It was a blessing.

I would highly recommend Charter Hospice if you have a loved one who is at the end of his/her life. They were wonderful! Read less

Reviewed on Google on Nov. 6, 2021, 9:49 a.m.

Julie Riddle — I cant say enough about the care provided by Carla, Sochi, and Ana from Charter hospice. My father was their patient for almost a year and when things became bumpy within the family they always advocated for the rights and well being of their patient, my Dad. He has sadly passed and I am just very... Read more thankful that he got the care needed during this time. Thanks again Carla, Sochi, Ana, and the other nurses who cared for Dean Olson. His children thank you so much. Read less

Reviewed on Google on April 20, 2021, 11:47 a.m.

Fawn Moore — I will never recommend Charter Hospice to anyone. I would not want them to suffer through what we went through. The Liaison that they sent assured us that all would be handled in a timely and professional manner. It was far from timely or professional. They transported my father home, but the LVN failed... Read more to show up for almost 2 hours. The medication that she ordered for him did not arrive. And, we soon discovered was delivered to someone else! Said LVN left us without helping calm or assist my dying father. The meds would have calmed him enough for him to rest easy until passing. He was agitated and suffering! We called the supposed “hot line” 3 times and the liaison twice, with out any satisfactory answers, or swift resolutions to what turned out to be a nightmare for us, the family, and a painful passing for my father. The only reason that I am giving them1 star is because of the nurse that finally showed up , some 5 hours after he was transported home. Claudia, and I will name her, because she handled herself efficiently, professionally, and most importantly compassionately. She was able to bring meds with her to calm my father. To her dismay, the medication that was supposed to have arrived before my father ( finally arrived ), but failed to contain the most important one. I will tell you, my father was going to die, that is why we chose to bring him home to hospice care through Charter. Unfortunately, Charter failed in almost all aspects of providing a comfortable passing for him. Which also contributed to a nightmare of anguish for my mother ( his wife) and myself and my sister! Read less

Reviewed on Google on Jan. 11, 2021, 6:02 p.m.