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Jacksonville Pet Funeral Home
About Jacksonville Pet Funeral Home
4969 Beach Boulevard
Jacksonville, FL 32207
Jacksonville, FL 32207
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Reviews for Jacksonville Pet Funeral Home
Melanie Russell — When my beloved K9 Invey passed away Jimmy took special care of all her final arrangements and went far and beyond for me and my girl. He was compassionate and understanding to all my concerns and took time with me during this emotional time. I would not trust any other pet funeral home with any of ... Read moremy K9 family members. Thanks Jimmy! M. Merritt and K9 Invey Read less
Reviewed on Google on Nov. 11, 2021, 6:04 p.m.
Senior Wiener — I have sadly had to call upon Jacksonville Pet Funeral Home more times than I care to think about over the years. Here at the Retirement Home For Senior Wieners, I provide sanctuary and end of life care for senior dachshunds who have been abandoned by their "loving family" and I have done ... Read moreso for many years. One of the unfortunate realities of this is that the pets in my care are not usually here for a very long time before they have to leave. Sometimes with the help of the good people at my vets office and sometimes they choose to leave while at home. Over the last 10 years, Jimmy has handled the final arrangements for 38 of my beloved seniors and whether it was through my vets office, or my bringing them to his facility, each of them was handled with the dignity and respect that I would expect if they had been a beloved relative. Pets are, after all, family. Read less
Reviewed on Google on Nov. 11, 2021, 1:13 p.m.
Chris McKeown — Jimmy took care of our cat a while back and did such a wonderful job. Several government agencies trust him with their service and working animals. Jimmy follows through on his word and has the integrity to trust you loved fur babies with.
Reviewed on Google on Nov. 11, 2021, 12:52 p.m.
Lynette Noe — I have used this funeral home and cremation service for 15 years or more. I recently lost my last dog (out of 4) and I would not use anyone else for my pets ashes. I know for a fact that I do indeed get MY DOG back! I so appreciate this company for their professional and courteous service!! Thank... Read more you!! Read less
Reviewed on Google on Nov. 11, 2021, 11:58 a.m.
Tina Padilla — It was 2 years ago that our sweet kitten passed away, succumbing to FeVL. This was one of my young daughters first pets and they had a special bond. She named her Arla.Arla was a rescue and she was a timid feral kitten. She would only allow our daughter to hold her and they were inseparable, it was ... Read morea beautiful bond that was forged between them. Her illness came on suddenly and aggressively, but we spared no expense to try and save her . Her passing was devastating for the whole family, but especially for my young daughter . Teaching a young child about death is never easy. I knew I wanted to memorialize her to help ease the pain of losing such a beloved pet. I knew we wanted individual cremation , a tuft of her beautiful fur , an urn and perhaps a foot print. After searching local pet after life care services , we decided on this one . Their website made them sound warm and caring. They offered pet remains pick up , individual cremation , and even their own digital tracking system. They also had a pet memorial page and their inventory of keepsake options looked very appealing. On the morning I found our sweet kitten no longer with us I called the number and left a voicemail. Shortly after Jim returned my call . Immediately there was an issue with what was advertised as available services on his website , and that was that he would not be able to pick up our cat’s remains . So instead , we scheduled a time to meet him at the business. I had to bring both my young children with me . Jim was very talkative but not warm or compassionate at all. It was all business talk and he monopolized the conversation bragging about how great his business was as opposed to his competitors. It seemed odd to me but what mattered most was the individualized cremation and the tracking system he offered . I wanted peace of mind that I would only get the remains of our Arla back . He told me her remains and the keepsake items we purchased would be ready within a couple of weeks . Two weeks passed and no word from Jim. Not wanting to rush him, I allowed more time to pass before calling Jim for an update. He returned my call and said he had been sick and assured me her remains were safe “still in the plastic tub you gave her to me in” , as if I wanted to picture our beloved pet in a freezer in a plastic tub that whole time. He promised to process her remains and have them ready no later than a couple of days . Well a couple of more weeks went by and I had not heard from Jim. I called and left him a voicemail. I never received a return call. I finally sent an email, no response . That was when I started to panic as my gut told me something wrong must’ve happened and Jim was too scared to call me and give me the bad news . I took my issue to the local news , who did run a story . And I also hired an attorney to compel Jim to hand over my pet’s remains . Long story short , here we are 2 years later and we still do not have our pet’s remains and Jim has been holding her hostage unless I sign a confidentiality agreement so that no one knows how unethically he runs his business. His actions are deplorable and now we have to file a lawsuit in court. A LAWSUIT just to get our pet’s remains delivered to us. Oh and Jim likes to scrub his google accounts to have all the bad reviews removed . Two years ago he had many bad reviews , thank goodness I took screenshots of them since they have since disappeared . See you in court Jim. Read less
Reviewed on Google on Oct. 12, 2021, 6:17 p.m.